Black Friday is a crucial day across all channels in the retail segment. While online channels face the e-commerce heat, brick-and-mortar stores must scale up their POS efforts to manage the rush. It’s essential to ensure we’re prepared to handle this load, so here are a few items retailers must check as the Black Friday sale goes live.

🚀 Website Performance Testing: Ensure your website can handle increased traffic by conducting load testing and stress testing to identify potential bottlenecks and optimize server capacity.

🚀 Inventory Management System: Ensure your inventory management system is synced with your website in real-time to prevent overselling and manage stock efficiently.

🚀 Data Backup and Disaster Recovery: Implement a comprehensive backup and disaster recovery plan to protect against data loss and ensure minimal downtime in case of technical issues.

🚀 Load Balancing: Implement load balancing solutions to distribute incoming traffic evenly across multiple servers, ensuring optimal performance during peak times.

🚀 Feedback Mechanisms: Set up feedback mechanisms for customers to report issues, providing an avenue for quick problem resolution.

🚀 Scalability and Monitoring: Continuously monitor your systems and prepare for quick scaling if traffic exceeds expectations. Use monitoring tools to identify and address issues proactively.

IGT has been enabling retailers to scale new heights with AI-powered tech solutions tailored to perfection. Reach out to us – hello@infoglobaltech.com

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