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Industry Agnostic Solutions

While we are industry-agnostic and our solutions can be tailored to meet the unique needs of any sector, we bring deep expertise in retail, banking and fintech, and telecommunications. Our experience in these industries allows us to deliver specialized solutions that drive efficiency, enhance customer experiences, and support innovation. From optimizing retail operations to modernizing financial systems and improving telecom networks, we have a proven track record of success.

Retail

Retail 

IGT has extensive experience delivering tailored technology solutions to the retail industry across North America, South America, the Caribbean, and Europe. We specialize in providing cutting-edge services such as e-commerce platform integration, supply chain optimization, and customer engagement tools to help retailers thrive in diverse markets. By leveraging our regional expertise, we ensure seamless implementation and ongoing support that align with the unique needs of each market.

Our Expertise

E-Commerce Solutions

E-Commerce Platform Development

Payment Gateway Integration

Inventory Management Systems

Mobile Commerce Applications 

Omni-Channel Retail Solutions

CX & Engagement​

Personalized Marketing Tools

Loyalty Program Software

Chatbot and Virtual Assistant Customer Feedback Management

Augmented/Virtual Reality Shopping

Retail Operations and Efficiency​

Point of Sale (POS) Systems

Supply Chain Management Tools

Workforce Management Systems

Data Analytics and Reporting

Store Automation Technology

Security and Compliance

Data Protection and Privacy Solutions

Fraud Detection Systems

Cybersecurity Solutions

Secure Payment Processing

Identity and Access Management​

RPA to the Rescue: End-of-Day Made Effortless Across 15 Countries

RPA to the Rescue: End-of-Day Made Effortless Across 15 Countries

Our client, a fast-growing retail platform, faced substantial hurdles in managing their End-of-Day (EOD) operations due to the ever-increasing volume of data and job steps. Manual efforts were time-intensive, costly, and prone to human error, resulting in delays and inaccuracies in CSR reporting and disruptions for the Financial and Audit teams. These inefficiencies compounded the challenges of scaling their operations across multiple geographies.

Upgrading financial forecasting with Legacy data

Upgrading financial forecasting with Legacy data

A major retail chain across Latin America sought to enhance the accuracy of their entities’ financial statements by aligning accounting treatments with their risk management activities. The goal was to streamline operations, ensure data accuracy, and enable data-driven decision-making through an advanced data strategy and engineering framework. 

Innovations Lab – Robotic Process Automation

Innovations Lab – Robotic Process Automation

Our client spends millions of dollars on customer service operations to update their legacy system with the orders received on their E-commerce portal. They use a minimum of 2-5 CSR (Customer Service Representative) per country to perform these repetitive, monotonous activities.

Managed Services through Microsoft AI Cloud Partnership

Managed Services through Microsoft AI Cloud Partnership

Our client, a rapidly growing e-commerce platform, struggled to manage an ever-increasing volume of customer service requests. Delayed response times and inaccuracies in ticket resolution were driving down customer satisfaction and revenue. InfoGlobalTech stepped in with a managed services approach, leveraging cutting-edge AI and Microsoft Cloud technologies to deliver scalable, efficient, and customer-focused solutions.

Automating Testing for the Future

Automating Testing for the Future

Our client aimed to minimize the effort required to execute their Regression and Sanity test suites while adopting a cost-effective solution. Their key business priority was to accelerate "Time to Market" for their releases while maintaining comprehensive testing across 13 Caribbean countries, diverse environments, and multiple browsers.

Fintech & Banking

Fintech & Banking

InfoGlobalTech brings extensive expertise in delivering tailored technology solutions to the fintech and banking industry across North America, South America, the Caribbean, and Europe. Our offerings include advanced capabilities such as digital banking transformation, robust fraud detection and prevention systems, and AI-driven customer engagement platforms designed to empower financial institutions to excel in competitive markets. With a deep understanding of regional dynamics, we ensure seamless implementation and provide ongoing support, always aligning with the distinct regulatory and operational requirements of each market.

Our Expertise

Security &  Data Protection

Data Encryption 
Protection against Cyber Attacks
Authorization and Access Control
Regulatory Compliance Trainings

Specialization in FinTech & Banking

Retail Banking
Corporate Banking
Wealth Management
Banking for Consumer Finance
LeaseTech

Systems Integration & Process Optimization

RPA deployments
OpenAPI and PSD2
Integrations with Payments Hubs
Digital Banking Integrations
Virtual Branches & Remote engagement implementations

Custom Software Development  in Compliance with Regulations

GDPR/RODO, NIS, AML/FATCA Implementations 
Omnichannel Solutions  Development
Core Banking Deployments
Merchant Applications Development
UX/UI design

Telecommunications

Telecommunications

IGT has extensive experience working with leading telecommunications providers across North America, South America, and the Caribbean. We have delivered solutions ranging from network optimization and infrastructure management to cloud integration and data analytics, helping telecom operators enhance efficiency and customer experience. Our deep understanding of regional market dynamics enables us to tailor innovative solutions that meet the unique challenges of the telecommunications industry in these diverse areas.

Our Expertise

Network Optimization and Management

Network Performance Monitoring

Network Infrastructure Design

Bandwidth Management

SD-WAN Solutions

Fault Detection and Resolution

Cloud & Data Services 

Cloud Migration

Data Analytics

Edge Computing Implementation

Cloud Infrastructure Management

AI-Powered Data Solutions

Customer Experience Solution

Omni-Channel Customer Support

CRM Integration

Chatbot and AI Solutions

Customer Data Management

Personalization Tools

Cybersecurity and Compliance

Threat Detection and Prevention

Identity and Access Management (IAM)

Compliance Management

Firewall and VPN Management

Incident Response Planning

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